Branch banks 2019: Far from obsolete, and evolving in surprising ways

Digital banking options abound and continue to advance, but the reality is that customers (both personal and business banking) use the physical branch on average 4-times per month for traditional activities like deposits and withdrawals, according to The Financial Brand. In addition, most new accounts are being opened in the branch. That leads to the question of how to future-proof the branch amid the unprecedented change?

Fill out this form to download report


Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously.

Generally the personal information we collect from you are for the purposes of dealing with your inquiry.

We endeavor to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our privacy statement.