Loan servicing & asset management

A leading third-party provider of loan servicing and asset management services

Who we are

  • Our loan servicing and asset management specialists offer a coordinated approach: one team, one unified message.  We offer customized service with a single point-of-contact approach providing both borrower and lender clients with specialized service.

  • Offering the full scope of commercial loan servicing for institutional, multifamily agency, and CMBS portfolios ranging from tax and insurance administration to resolution services.

  • JLL is a top-ranked servicer for Freddie Mac, Fannie Mae, HUD, CMBS and Life Insurance Companies and has earned a reputation for exceptional customer service and unmatched real estate experience as exhibited by the people, processes, and technology.

  • We have the most experienced professionals in the industry who foster and maintain relationships to exceed your expectations.

  • At the end of 2020, the principal balance of the loan servicing portfolio totaled more than $124.7 billion in more than 5,600 loans.

Our services

  • Asset management
  • Accounting/investor reporting
  • Payment processing
  • Escrow account management
  • Tax administration
  • Insurance monitoring
  • UCC administration
  • Financial statement analysis
  • Property inspections
  • Customized private-label servicing
  • Interim CMBS servicing functions
  • Freddie Mac Program Plus® Seller/Servicer
  • Post securitization non-cash servicing functions
  • Reserves
  • Covenant management
  • Construction management
  • Special credits asset management
  • Resolution services

Talk to us about investing in real estate

Get actionable real estate investment advice, insights, and expertise.


Agency/GSE lending and loan servicing are performed by JLL Real Estate Capital, LLC, a wholly owned indirect subsidiary of Jones Lang LaSalle Incorporated. Loans made or arranged in California are pursuant to a California Financing Law license.