Global Consulting Services
We help occupiers, owners, investors and entire cities reimagine where and how their people work to compete in a post pandemic world
Global consulting capabilities
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Rethink work and your business
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Reimagine the built environment for companies and cities
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Attract and retain talent
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Implement and sustain change
Rethink work and your business
Business Strategy (Executive-level)
Enterprise business strategies with C-suite leadership shaped with Future of Work leading practices that will achieve global enterprise business objectives, organizational goals and financial outcomes
Digital Employee Experience
Digital Employee Experience (DEX) enhances the Employee Experience EX via digital workplace technology integration that improves the human experience and human performance - technology alliances
Dynamic Workplace Management
Dynamic workplace management provides flexible workplace management service delivery platforms to meet the dynamic and changing requirements of clients workplace and real estate portfolios needs (TOMs)
Emerging Technology/Generative AI
Emerging technology strategies and innovative solutions inclusive of generative AI applications (human + machine) that will drive emergent digital transformation client outcomes
Future of Work Scenario Planning (ROI)
Global Future of Work scenario planning value proposal development that integrates work, workforce and workplace transformation with compelling business case development and financial results (ROI)
Reimagine the built environment for companies and cities
Flex Strategy
Our Flex Strategy uses on-demand workplaces to meet the needs of a growing agile workforce, reduce real estate cost, mitigate under/over utilization and connect talent to new, innovative experiences.
Location Strategy
JLL's Location Strategy capability provides our clients with the optimal location/s to drive their future business success. Using proprietary data sources, our market leading in-house model identifies the most suitable locations based on talent, environment, risk, and cost criteria.
Placemaking
Placemaking capability revolves around the ability to convert a location or asset into a destination itself, positioning it as a pole of attraction and differential reference for the surroundings and comparable developments.
Portfolio Strategy
A proactive approach to align a client’s real estate portfolio (location, size, timing and cost) with their organization’s vision, strategy, and goals to drive business performance.
Urban Regeneration
We help our clients bring urban areas to life. From cities, districts and precincts down to specific locations and assets, we create opportunities for the local community, occupiers, customers and employees.
Workplace Strategy
A workplace strategy starts with understanding how employees work and ends with a solution that is holistic and goes beyond the physical space.
Attract and retain talent
Cost of Experience
We help you convert your experience strategy into tangible goals that drive Return on Investment (ROI). Our expertise enables you to measure and evaluate experience effectively, providing benchmarks for future success.
DE&I
Embracing Diversity, Equity & Inclusion goes beyond moral responsibility. It can give you a competitive edge and unlock your full potential. We translate your DEI needs into impactful People and Place strategies, fostering an inclusive culture where individuals thrive, irrespective of their preferences for work.
Enterprise Digital Experience
Our team of consultants strategise, advise and map out future technologies that will enhance people, organizations, and multiple asset class experiences for developers, landlord and occupiers.
Experience Strategy
Our consultants use human-centered design to create enriching people and digital experiences in desired locations. We design strategies for destinations, portfolios, and buildings across all asset classes.
Health & Well-being
Our consultants define proactive and preventative health and wellbeing strategies for your most valuable asset: your people. Our focus is on energizing and promoting a healthy workforce, creating tangible business value.
Social Value
We make a lasting positive impact on people and communities throughout the real estate lifecycle. Our consulting team helps you bridge the gap between intentions and the actual pace of delivering on social value goals. By incorporating environmental and social considerations into your decision-making, we empower you to create sustainable change beyond financial returns.
Talent & Culture Assessment
We provide in-depth evaluations of talent management practices, organizational culture, and more. Our assessments cover recruitment, performance management, learning and development, employee engagement, diversity and inclusion, leadership development, and organizational values.
Workflow and Optimization
Boosting performance is our priority. Our consulting team excels at analyzing and improving process efficiency. We identify bottlenecks, eliminate unnecessary steps, and streamline workflows, leading to enhanced productivity, cost reduction, and optimal outcomes.
Implement and sustain change
Change Leadership
We drive change leadership agnostic of the physical workspace by developing a holistic approach to accelerating organizational and workforce readiness to embrace desired behaviors and achieve desired business outcomes.
Target Operating Models & Experiences
We align real estate operations and facilities teams with enterprise or business requirements, considering the maturity of current operations against leading practices to deliver a future state model that is resilient in a world of continuous change.
Program Leadership
We deploy a systematic approach to stand up and deliver program management to effectively integrate and manage the change process.
Future Labs
Our innovative process founded in human centered design drives through complexity and pragmatically disrupts the status quo
Featured client story
Client testimonials
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Leading customer engagement platform
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Leading integrated sustainability energy company
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Leading nonprofit advocacy organization
Leading customer engagement platform
“The JLL team was phenomenal at understanding the needs of our program, communicating across teams working within the program, offering suggestions on improvements and then implementing those improvements, and generally being excellent collaborators. They also brought in industry information to help align our thinking to what was happening out in the market. They really felt like a part of the team, for more than a year.”
Leading integrated sustainability energy company
“Exceptional insights, compelling business cases, knowledge and capabilities to advise and guide on leading practice. Coupled with disciplined execution, the team is a thought leader with practical application of methods, frameworks and execution. Truly outstanding.”
Leading nonprofit advocacy organization
“I liked the breadth and scope of JLL/BRR's combined services. I also thought the team listened well to our needs and was flexible in adjusting the approach to our culture and style.”
Insights & research
Cityscape Experience Catalysts
Insights from the JLL Global Consumer Experience Survey exploring the experience factors that drive urban excellence in real estate.
Experience Matters
What’s driving consumer choice and experience across places and spaces?
Innovation Geographies 2024
Which cities are benefitting most from the rise of the knowledge economy?
Financial Services: Future of Innovation Hubs
Download JLL’s banking research on the future of financial services innovation hubs
The future of real estate
JLL’s new global research program explores the impact of economic, societal, technological and geopolitical megatrends on the future of real estate
