Global Consulting Services

We help occupiers, owners, investors and entire cities reimagine where and how their people work to compete in a post pandemic world

Global consulting capabilities

Rethink work and your business
Reimagine the built environment for companies and cities
Attract and retain talent
Implement and sustain change

Rethink work and your business

Business Strategy (Executive-level)

Enterprise business strategies with C-suite leadership shaped with Future of Work leading practices that will achieve global enterprise business objectives, organizational goals and financial outcomes

Digital Employee Experience

Digital Employee Experience (DEX) enhances the Employee Experience EX via digital workplace technology integration that improves the human experience and human performance - technology alliances

Dynamic Workplace Management

Dynamic workplace management provides flexible workplace management service delivery platforms to meet the dynamic and changing requirements of clients workplace and real estate portfolios needs (TOMs)

Emerging Technology/Generative AI

Emerging technology strategies and innovative solutions inclusive of generative AI applications (human + machine) that will drive emergent digital transformation client outcomes

Future of Work Scenario Planning (ROI)

Global Future of Work scenario planning value proposal development that integrates work, workforce and workplace transformation with compelling business case development and financial results (ROI)

Reimagine the built environment for companies and cities

Flex Strategy

Our Flex Strategy uses on-demand workplaces to meet the needs of a growing agile workforce, reduce real estate cost, mitigate under/over utilization and connect talent to new, innovative experiences.

Location Strategy

JLL's Location Strategy capability provides our clients with the optimal location/s to drive their future business success. Using proprietary data sources, our market leading in-house model identifies the most suitable locations based on talent, environment, risk, and cost criteria.

Placemaking

Placemaking capability revolves around the ability to convert a location or asset into a destination itself, positioning it as a pole of attraction and differential reference for the surroundings and comparable developments.

Portfolio Strategy

A proactive approach to align a client’s real estate portfolio (location, size, timing and cost) with their organization’s vision, strategy, and goals to drive business performance.

Urban Regeneration

We help our clients bring urban areas to life. From cities, districts and precincts down to specific locations and assets, we create opportunities for the local community, occupiers, customers and employees.

Workplace Strategy

A workplace strategy starts with understanding how employees work and ends with a solution that is holistic and goes beyond the physical space.

Attract and retain talent

Cost of Experience

We help you convert your experience strategy into tangible goals that drive Return on Investment (ROI). Our expertise enables you to measure and evaluate experience effectively, providing benchmarks for future success.

DE&I

Embracing Diversity, Equity & Inclusion goes beyond moral responsibility. It can give you a competitive edge and unlock your full potential. We translate your DEI needs into impactful People and Place strategies, fostering an inclusive culture where individuals thrive, irrespective of their preferences for work.

Enterprise Digital Experience

Our team of consultants strategise, advise and map out future technologies that will enhance people, organizations, and multiple asset class experiences for developers, landlord and occupiers.

Experience Strategy

Our consultants use human-centered design to create enriching people and digital experiences in desired locations. We design strategies for destinations, portfolios, and buildings across all asset classes.

Health & Well-being

Our consultants define proactive and preventative health and wellbeing strategies for your most valuable asset: your people. Our focus is on energizing and promoting a healthy workforce, creating tangible business value.

Social Value

We make a lasting positive impact on people and communities throughout the real estate lifecycle. Our consulting team helps you bridge the gap between intentions and the actual pace of delivering on social value goals. By incorporating environmental and social considerations into your decision-making, we empower you to create sustainable change beyond financial returns.

Talent & Culture Assessment

We provide in-depth evaluations of talent management practices, organizational culture, and more. Our assessments cover recruitment, performance management, learning and development, employee engagement, diversity and inclusion, leadership development, and organizational values.

Workflow and Optimization

Boosting performance is our priority. Our consulting team excels at analyzing and improving process efficiency. We identify bottlenecks, eliminate unnecessary steps, and streamline workflows, leading to enhanced productivity, cost reduction, and optimal outcomes.

Implement and sustain change

Change Leadership

We drive change leadership agnostic of the physical workspace by developing a holistic approach to accelerating organizational and workforce readiness to embrace desired behaviors and achieve desired business outcomes.

Target Operating Models & Experiences

We align real estate operations and facilities teams with enterprise or business requirements, considering the maturity of current operations against leading practices to deliver a future state model that is resilient in a world of continuous change.

Program Leadership

We deploy a systematic approach to stand up and deliver program management to effectively integrate and manage the change process.

Future Labs

Our innovative process founded in human centered design drives through complexity and pragmatically disrupts the status quo

1 of 1

Driving transformational impact for our clients

Future Labs combine the power of design thinking, behavioral science, group dynamics and innovation to address your toughest business challenges. They help leaders uncover challenges, initiate meaningful dialogues, and accelerate problem-solving—all within a safe, collaborative environment that fosters partnership and trust. Together, we create unexpected opportunities and forge clear paths forward.

Powered by People

Fueled by Data Insights

Enhanced by Technology

Energized by Space

Download overview

Featured client story

1 of 3

Workplace transformation made possible by JLL

Seeking the perfect balance between meeting your people and business goals? Our experts explore the symbiotic relationship between workplace strategy, workplace design, and the science of work, offering valuable insights and a roadmap for creating workplaces that truly 'work'.

Watch the full interview now
2 of 3

Zynga levels up its global workplace strategy

Video gaming company pioneers a global hybrid-work strategy in its new Silicon Valley headquarters

Learn more
3 of 3

SKY transforms working experience of 3,500 employees

One of the UK’s biggest broadcasters has recently unveiled an ambitious new workplace powered by human experience, we teamed up with SKY to embark on this pioneering journey.

Learn more