Current responsibilities
James serves as the Americas Director of Retail Research at JLL, based out of Indianapolis, IN. He oversees the production of national retail research and also serves as the voice of retail research in the region. He speaks regularly at events, with clients and the media about how retail real estate will change with tomorrow's economy.
His focus includes the development and implementation of research strategy, methodology, platform deliverables and broad sector analyses for the retail property markets in the United States, Mexico and Canada. He creates industry-leading research and thought leadership for both owners and occupiers of retail developments.
Additionally, James sits on JLL's Research Leadership Council, which focuses on the team's strategic vision, team management and development of best practice standards and collaboration across the global research platform and brand.
Experience
James was previously the National Director of Analytics at Xceligent, a national commercial property research firm. In that role he recruited and managed a new Analytics department, a national team of regional analysts tasked with producing quarterly market reports and thought leadership pieces.
James has worked in the commercial real estate industry since 1999, beginning as a Phoenix market research analyst with Insignia/ESG. He has served as U.S. Director of Research at Colliers International, where he oversaw the commercial property research services. Before that, he built the Colliers national GIS platform, as the GIS Manager for the U.S. region.
Education and affiliations
James received a Bachelor of Arts degree from West Chester University of Pennsylvania.
James is an active participant in the International Council of Shopping Centers' North American Research Task Force. He was the chair of the 2015 Research Connections Conference. He has served on multiple NAIOP and ULI committees.
