News release

Ryan Room appointed Chief Operating Officer for JLL Property Management

Room brings more than 20 years of experience in commercial real estate to the role

January 11, 2023

Kristen Murphy

Capital Markets, Hotels & Hospitality and Value & Risk Advisory PR
+1 617 848 1572

CHICAGO, Jan. 11, 2023 - JLL announced today that it has appointed Ryan Room as Chief Operating Officer for its Property Management business. Room succeeds Kristin Mueller in the role, who was appointed President of JLL Retail Property Management.

Room has more than 20 years of experience in the commercial real estate industry and most recently served as JLL’s Regional Property Manager for the Greater Philadelphia region, with oversight of 85 office properties in Pennsylvania, New Jersey and Delaware. During his time in this role, he drove results and efficiencies across the portfolio achieving 73 percent market share growth under his leadership. Room joined JLL more than eight years ago as a General Manager in the Indiana market before advancing to regional responsibility.

“As Ryan expanded our portfolio, market position and associated revenue regionally, he also kept an esteemed focus on existing clients, employees and overall market operations, making him an excellent fit for the COO role,” said Mark Zettl, President of Property Management.

Caroline Gadaleta will assume Room’s prior role as the regional manager for Greater Philadelphia, expanding her responsibility from New York Tri-State to oversee the combined region. Gadaleta has been with JLL for 12 years and has served as the Tri-State lead for the last two years, increasing the portfolio to 27 million managed square feet.

JLL’s 2,300 property management experts in the U.S. provide comprehensive real estate services in more than 3,800 buildings totaling more than 745 million square feet.

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About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $19.4 billion, operations in over 80 countries and a global workforce of more than 102,000 as of September 30, 2022. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit