News release

JLL provides facilities management and operations services to Mecklenburg County

JLL’s IFM and industry expertise will benefit the county’s 31 properties amounting to nearly 2.4 million square feet

March 21, 2023

Ryan Beyler

Work Dynamics/Office and PDS PR
+1 312 702 4312

CHARLOTTE, March 21, 2023 – JLL announced today that it is delivering integrated facilities management (IFM) and operations services for the County of Mecklenburg, a political subdivision of the State of North Carolina, through its Asset and Facility Management Department. The partnership is already operational and includes 31 properties totalling nearly 2.4 million square feet.

Mecklenburg County, located in southwestern North Carolina, is home to more than 1.1 million residents and comprising nearly five-thousand county employees. This contract enables the county to utilize JLL to create efficiencies and maintain the integrity of the building operating systems while delivering comprehensive services. JLL is providing strategic IFM, general building repair and maintenance, security systems operations and maintenance, custodial services, electrical, plumbing, fire safety, elevator, HVAC and grounds maintenance to 31 properties totalling 2,396,290 square feet.

“The County of Mecklenburg constantly seeks to maintain our facilities to best serve the community,” said Fakhar Shahbaz, Facilities, Energy and Fleet Management Director. “Mecklenburg County is a community of pride and choice for people to live, learn, work and recreate, and ensuring proper facilities management and operations services is an important part of maintaining this goal.”

The JLL Government Facilities Management team, including John Eagleeye, Senior Director, Government FM Development & Deployment and Jeff Owczarek, Director, Transition Lead, Project & Program Execution, supported by a large team of JLL and Mecklenburg County industry experts, led the transition efforts for JLL. Jenny Carr, Senior Director, Account Manager, JLL is leading the team of JLL industry professionals providing IFM and operational services.

“We are honored and excited to be partnering with Mecklenburg County to deliver best in class facility management services and innovations,” said Monique Derrick, Managing Director, Government & Education, JLL. “We are off to an amazing start, and we thank the asset and facility management team at the county for selecting JLL as their facilities services provider and for welcoming us as a valued partner.”

JLL is the premier provider of strategic real estate advisory for local, state, national and federal governments as well as public and education institutions. Its national team covers the entire real estate lifecycle from strategy, public-private partnerships, facilities management and sustainability services to transaction and project management. JLL brings both the experience and expertise to convert real estate portfolios into working assets that meet operational and occupancy requirements while generating revenues and reducing costs. Visit

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About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $20.9 billion, operations in over 80 countries and a global workforce of more than 103,000 as of December 31, 2022. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit