A look at COVID-19 Office Re-entry in Kansas City

75% of Kansas City companies have begun re-entry, but not without a plethora of new policies

September 02, 2020

Respondents by submarket

Respondents by number of employees

Respondents by industry

Has your office re-opened?

Reopening month by submarket

Reopening month by industry


  • JLL collected survey responses from 64 Kansas City area companies from July 22-August 12th on the status of their COVID-19 re-entry. 

  • Stay-at-home orders on the Kansas and Missouri side of the metro were lifted in mid-May, at which point many offices began a slow re-entry process. June saw the most re-entry in every submarket.

  • As of August, over 20% of survey respondents said their office had not reopened and does not have a reopening date set. Over 75% of respondents said their office is open to some capacity.

  • South Johnson County, the submarket with the largest amount of office inventory, unsurprisingly had the most respondents. 

  • The CBD has a higher proportion than other submarkets of offices with no return date set yet. This is likely because the CBD is more densely populated than suburban submarkets, so distancing is a challenge.

  • Over 73% of respondents work for companies with less than 50 employees. Smaller companies may be likely to re-open sooner because distancing is easier to implement.

  • On the contrary, larger companies likely have extensive re-entry policies being enforced and find it harder to collaborate remotely with large teams, so are eager and prepared to re-enter as well.

  • The largest proportion of respondents (32%) work in the finance industry.  Many of these companies were considered essential and never closed. However, the most common response from finance companies that did close was that they do not have a return date set yet.

  • When asked what policies have been implemented upon re-entry, several common responses arose. By far the most common practices include seating at least 6 ft apart, limiting or prohibiting visitors, and over 70% of respondents said masks are required when away from your desk. Roughly 15% of respondents stated they have daily temperature checks and health screenings if working from the office. If visitors are allowed, additional surveys or screenings are common to aid in contact tracing.

  • Multiple respondents mentioned that leadership is not pressuring re-entry, and is expanding work from home policies to allow for flexibility based on comfort level, childcare needs, etc.