JLL hosts third
More than 300 virtual participants learned industry diversity best-practices and shared insights for shaping intentional outcomes
On August 11 and 12, JLL senior leaders, clients, and suppliers attended JLL’s third annual Supplier Diversity Executive Summit. Attendees were invited to share and learn best practices for creating diverse supplier programs, discuss the importance of intentionality in driving successful outcomes, and hear about trends in the commercial real estate industry. The two-day virtual event was sponsored by The Millennium Group, a Minority Women-Owned Business Enterprise and widely recognized premier provider of Integrated Office & Facilities, Mail, and Print Services Outsourcing. JLL works with over 960 diverse supplier partners across industries like construction services, soft facility services, hard facility services and architectural services.
JLL Corporate Solutions CEO, Neil Murray, kicked off the summit by sharing JLL's dedication to supplier diversity saying, “At the core of our purpose is a commitment to diversity. We are a leader and a partner in the communities we serve. In that, there is a foundational duty to promote equality, justice and inclusion in the places we live and work. It's not just nice to have, it's not a corporate checkbox, it's an absolute foundational duty and one we take very seriously. At JLL, I hope we are known around the world for our focus on the human elements of the spaces we build and maintain. It's in that humanity that we find our shared values and experience. Therefore, we are leaning into diversity and supplier diversity very intentionally.”
Following Murray, Herman Bulls, JLL’s Vice Chairman of the Americas, presented his keynote address. Bulls gave an overview of the firm’s history and spoke about JLL’s goal to shape the future of real estate for a better world for everyone. In his role, Bulls provides thought leadership and strategy for JLL client senior executives as well as guidance on growing diversity, equity and inclusion initiatives through his leadership with JLL’s Black Professionals Network. He addressed the need to continue this growth saying, “It all starts with the idea that to whom much is given, much is expected. It really gets down to what each of our partners, brands, colleagues and employees can do and it’s about leadership. Leadership is how we influence a group to accomplish a common goal. With all the issues we are facing today in our world, you and I can be part of the solution. It takes the courage to speak up when situations are uncomfortable. It takes the courage and dedication to learn about diversity issues. With a solid foundation of understanding the historical aspects of racism and unconscious bias, we can all become better leaders.”
Jessica Turner, Director of Supplier Diversity and Sustainability, also opened the event with the vision for the summit as well as JLL’s supplier diversity vision and roadmap.
“Mapping out our Supplier Diversity Program means setting an intentional plan to ensure our commitment to diversity is reflected in our purchasing practices and our processes are best-in-class, said Turner. “Through our three-phase, five-year plan we will first develop program infrastructure, then expand accountability, and finally, leverage our global supply chain to maximize opportunities for our diverse supplier partners, our clients, and the communities we serve.”
The summit also included speakers who shared best practices surrounding supplier diversity. JP Morgan Chase discussed examples of how the company implemented best practices in their journey to the Billion Dollar Roundtable (BDR), an exclusive group of U.S.-based corporations that have attained $1 billion or more in annual Tier 1 supply-chain diversity spend, a key threshold for BDR membership.
Turner’s detailed plan in conjunction with JP Morgan Chase’s messages on supplier diversity best practices will help JLL set the industry standard.
On the second day of the summit, JLL executives addressed the changing work environments due to COVID-19. In a seminar called “Navigating the Next Normal,” participants learned about JLL’s strategies to safely re-enter the workplace. Nicole Hom, Senior Vice President and Regional Manager, and Julie Hyson, Managing Director, Project and Development Services discussed how JLL adapted floorplan layouts and implemented social distancing and sanitation practices to bring employees back to a safe office environment.
In his seminar “Adapting Your Business Model in Response to COVID-19,” Chuck Haas, Director of Sales at Tovar Snow Professionals, discussed strategies for how companies must position themselves during challenging times.
The summit concluded with JLL’s Peter Miscovich, Managing Director, discussing JLL’s approach to COVID-19 and the ways JLL is helping clients navigate challenges and the changing work environment.
Miscovich shared, “We view COVID-19 as an accelerant for change and transformation. We are looking at a reimagined future and how we can help our clients bridge to the “next normal” and to be able to flourish and gain competitive advantage in the future state.”
JLL’s Supplier Diversity Program and Annual Supplier Diversity Executive Summit are part of the firm’s overall commitment to diversity, equity, and inclusion – supporting the diversity of our clients, colleagues, and communities. Learn more about diversity and inclusion at JLL.
Summit attendees share their experience
I think the best part, as a JLL client, was understating where JLL is on the supplier diversity journey and JLL’s focus and goals for supplier diversity in the near term. I better understand now how we can meet each other where we are and help each other achieve mutually beneficial goals. I also enjoyed the knowledge sharing, which has become difficult in our current virtual environments. Great to hear from peers in my industry and other industries during this unprecedented time.
VP Procurement, Bank of America
I’ve participated in a number of Supplier Diversity Summits, but this year’s JLL Supplier Diversity Executive Summit was not only informative and interesting, but also inspiring. It was great to hear from top JLL leadership, like Neil Murray, explaining JLL’s plan to bring Supplier Diversity to their corporate partners. Herman Bulls provided inspiration to all participants by sharing his life story as a Black Man in the South, and reminded us that it’s not just important to tell people what we do, but why we do it! He closed with Maya Angelou’s quote, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel."
President, Trinidad Construction
There’s a phrase at Compass Group and Eurest that we consistently use: “Altogether Great.” This was my reaction to the 2020 Supplier Diversity Executive Summit. We wholeheartedly believe that when we come together with all of our individual perspectives, qualities and experiences, powerful things will happen. Strong partnerships with like-minded companies like JLL allow us to leave an indelible mark on the communities we serve and show what it looks like when everyone is welcome.
CEO, Eurest USA
It was enlightening to see that JLL has developed a detailed and thoughtful roadmap that embraces JLL’s brand as a good corporate citizen while driving us to be better as we embark on the journey for the Billion Dollar Roundtable. I appreciate that JLL will assure our approach is thoughtful, actionable and measurable; implementing equitable processes to support equitable outcomes. I also really connected with Herman Bulls’ experiment where he asked each of us to review our network and see how many of our contacts “don’t look like me” and take the initiative to expand with the goal to create a sense of belonging. Not only am I am going to perform this analysis, I am going to have my team do so. When people feel they belong, they provide meaningful contributions.
Vice President, Project and Development Services, JLL
This is the first supplier diversity summit that I have been able to attend and I was really inspired to see JLL’s commitment and global vision toward a more inclusive procurement process. Seeing the plan spelled out to achieve a best-in-class process by 2025 was a great indication of the company’s strategic focus and desire to be a market leader in this space.
Senior Research Director, JLL
The summit was incredible, starting with an impressive tone-setting and introductory remarks from Neil Murray, Herman Bulls and Jessica Turner. JLL’s commitment to this important vision is unique, compelling, and lays the foundation for the development of business opportunities and revenue that is beneficial for all parties involved. It will be exciting to the see the results considering the substantial commitment to creating a foundation for success.
Senior VP, Project and Development Services, JLL
I was particularly inspired by Neil Murray’s positive perspective for creating a better normal for our clients post-COVID. Neil mentioned that COVID-19 has heightened our focus on what is important: health, wellness and technology. Over the last few months we also have had energizing discussions on diversity and belonging. Our enhanced alignment with our supplier partners and their renewed vision to integrate supplier diversity into the company will help us focus on doing business in a fair way as William Kapfer of J.P. Morgan Chase remarked. I am confident we will bring about impactful change to help reimagine an environment of justice, equality and inclusion.
Senior Project Manager, Project and Development Services, JLL