Research

Redefining Retail
Logistics

What does the future hold for supply chains, warehousing and the role of the store?

January 29, 2020

In the fast-changing retail sector, success has never been more dependent on the supply chain. Omni-channel is adding new layers of complexity to retail logistics: it’s no longer just getting products onto shelves, but making them available anytime and anywhere.

Our new report explores what it takes to thrive in today’s omni-channel world. It analyzes the long-term trends and offers key insights to help answer the questions retailers and investors alike are asking.

Is your supply chain digitized? 

Managing the customer experience will be both high tech and high touch.

Retail will prevail

The key to solving it is logistics.

Next generation logistics: the future of profitable retail

Those who deliver the right logistics model will deliver a new era of profitable retail.

Do returns wreck retail?

Profitable click and collect-or-return leads to profitable fulfillment.


Whether you're a retailer or an investor, we outline critical factors to understand when considering what next generation logistics looks like for you..

5 key success factors for retailers:

Customer-obsession

Strategic long-term vision

Agility and partnerships

Optimizing real estate

Scaling experience

5 key lessons for investors:

Structural changes

Risk for accelerated obsolescence

Investors as operators

Future proofing assets

Repurposing obsolescent real estate


Watch to find out how our global leaders view next generation logistics

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