Research

Financial services operations centers

As banking and financial services companies have grown, their business functions have multiplied. To be efficient and meet evolving customer expectations, organizations must have a coordinated operations plan across business lines. Only recently has "technology" made it possible for firms to integrate operations in meaningful ways.

These advancements will continue at an unprecedented pace, challenging companies to rethink how they do business. Change is the only certainty and will impact current space needs in headquarter locations, existing regional operations centers, and newly developed operations hubs across the US.

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