Mary Bilbrey

Chief Human Resources Officer, Americas

Mary partners with the company’s businesses to acquire, develop, engage, and reward employees. She and her team strive to make JLL the best place for talented people to build their careers.

Mary’s career in global human resources spans several decades. While earning her master’s degree in industrial relations in human resources from Loyola University in Chicago, she joined Household International – which later became HSBC – in 1987. She went on to hold several leadership roles in HSBC's London headquarters before taking over as Head of Human Resources for HSBC USA in 2012.

Based in Chicago, Mary leads a team of professionals that deliver thought partnership, problem-solving, and tactical support to help drive JLL’s business goals and priorities. She also manages JLL’s corporate offices, with a focus on creating spaces that promote engagement, collaboration, and wellbeing.

Outside of JLL, Mary enjoys spending time with her husband and two daughters. She likes boating and entertaining.