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​​​​​​​​​​​​​​​​​​​​​​​​​​Global Benchmarking Services

Global Benchmarking Services (GBS) is a market leader of property performance data and analytics. We have been helping clients since 1995 and today, we are the global leaders in the performance analytics of offices. Our databank of performance benchmarks now spans over 50 countries across the Americas, EMEA and APAC.

Our measurement framework​

Our performance reporting and benchmarking service provides business intelligence for real estate occupiers to measure the performance of their buildings and compare this performance against the external perspective of other organisations. Our benchmarks cover HQs, client facing offices, admin/back offices, call centres and data centres.

Our clients come from a range of sectors including: finance, consumer products, insurance, life sciences, media, utilities, legal, public sector and professional services.

Don’t make this common occupancy planning mistake

Critical ratio miscalculations have become common with the open workspace adoption, desk-sharing schemes, and higher daily office attendance.

Our GEMCode provides the framework to ensure data is consistently measured enabling clients to have confidence in the benchmarks and as data governance becomes increasingly important for global corporates the GEMCode provides a straightforward comprehensive data structure for both FM and CRE teams.

The GEMCode is free to download, simply click here.

Our business intelligence services include:

  • Efficiency performance analysis (cost + space + utilisation) for national or multinational portfolios
  • Effectiveness analysis - measuring the impact of workspace on employee productivity
  • Market intelligence - for occupiers, real estate professionals and service providers who need up to date benchmarking data
  • Baselining - typically used ahead of business change programmes to support evidence-based improvement measurement
  • Global Coverage

    • Over 50 countries
    • Over 25,000 properties
    • One billion square foot universe of data
  • Experts in benchmarking

    • Specialist business with one focus
    • In-depth expertise
    • 20 years experience
    • Extensive existing database
  • An exact science

    • Strict GEMCode implementation
    • Consistent definitions
    • Consistent methodology
    • Normalized aggregated data
  • Stringent security measures

    • Focus on client data security and anonymity
    • Reputation based on data protection
    • Trusted by hundreds of clients
  • Key performance metrics per person

    • Cost
    • Space
    • Utilization

    Secondary metrics

    • Occupation
    • Operation
    • Environment
    • Effectiveness

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