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Our people

Current Responsibilities

Crystal Gray currently serves as Vice President, Group Manager of a 1.2 million square foot portfolio. Her team consists of two managers who oversee day-to-day operations on behalf of four clients. In addition, she oversees the daily operations of Parkway Centre IV, managed for Goldman Sachs. She is responsible for all daily operations, construction management and financial reporting. 

She brings over 11 years of property management experience.

Experience

Ms. Gray joins JLL from Cushman & Wakefield where she served as a Senior Property Manager beginning in 2005. She was responsible for management of the annual business plan and day-to-day operations of Mockingbird Station, a premier mixed-use destination and first Transit Oriented Development in North Texas, on behalf of an international investment group.  She supervised all property construction and capital projects, tenant relation issues, management of vendor services and property performance issues. In addition, she successfully led the re-positioning and re-branding of the property through extensive, high-impact aesthetic improvements, innovative advertising & marketing campaigns. Mockingbird Station center sales increased. Mechanical deficiencies, site operations including security, landscape and maintenance were addressed and improved. As a result of improved efficiencies, the office tower building within the Station received the Energy Star rating three years in a row. Overall site occupancy increased to 92% for all three components.

Ms. Gray began her property management career at TIG Real Estate Services, Inc. in 2004 as a leasing administrator/ marketing assistant. She joined CAPSTAR Commercial Real Estate Services, Ltd. in 2005 as an Assistant General Manager. As an AGM, she managed assets for individual and institutional owners directing supervision of 601,487 square feet including The Webb at LBJ, 4025 Midway Road, and 2440 Marsh Lane.  

Education & Affiliations

Ms. Gray is a graduate of Southern Methodist University's Cox School of Business.

Licenses & Achievements

  • Energy Star Certification
  • 2014 Kingsley Achievement Award for Tenant Satisfaction
  • Licensed Real Estate Professional in the State of Texas
  • Cassidy Turley's Leadership Development Program
  • CAPSTAR's General Management Certificate Program