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Our people

Current responsibilities
Jenna Rowe joined JLL in April of 2016 as the Director of Business Operations for the Energy & Sustainability Services (ESS) team. Responsible for ESS governance and operational excellence, Jenna and her team provide critical, strategic business alignment through Knowledge Management, performance monitoring and reporting, and the development and implementation of management systems.

In this role, Jenna  works closely with marketing, business development, HR and finance and accounting with a focus on driving continuous improvement throughout the ESS business infrastructure.

Experience 
With more than 24 years in marketing and business operations leadership, eight of which focused in energy and sustainability, Jenna has managed a range of initiatives from internal corporate projects, departmental and operational processes, to product development and client service delivery.

Her background includes brand development, Six-Sigma process improvement, training and education, community relations and corporate sponsorships.

Most recently, Jenna developed bespoke corporate and environmental responsibility programs for clients focused on reducing costs, improving efficiency, mitigating risk and enhancing brand and positioning. Utilizing a combination of benchmarking tools and resources, Jenna designed a roadmap methodology that allows clients to align environmental, social and governance efforts with business strategies and targets to achieve better financial results and more transparent processes.

Representative clients

  • Baylor Health Care System
  • BB&T
  • Cigna
  • JPMorgan Chase
  • Kaiser Permanente
  • McKesson
  • MetLife
  • Northern Trust
  • Sprint

Education 
Jenna received a Bachelor of Arts degree in Public Relations and with a focus in Psychology from Purdue University. A veteran of the United States Navy, Jenna completed both functional and leadership certification courses and earned a letter of commendation from her squadron.

Affiliations
She is a member of the Indiana chapter of the U.S.G.B.C. and participates in a number of local non-profit organizations in her community.