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Our people

​Current responsibilities
Traci Doane joined JLL in 2016 as the President of Technology Solutions. As President, she is responsible for defining strategic direction, overall financial operations and business development performance.

Traci provides strategic guidance and vision to JLL’s employees and clients, and drives improvements in quality, customer service and cost performance.   

Performance management, process improvement, business intelligence, contracts management, change management, facilities management (FM), occupancy planning, workplace, corporate real estate (CRE), move and furniture services, facilities operations and maintenance

Years of experience
Traci has more than 26 years’ experience in workplace management services and technology solutions for CRE and FM.

Traci is recognized as an industry "Thought Leader,” and has been a member of several CoreNet Global committees, including selection committees for CoreNet Summit content.

Her background in architecture, construction and space planning, combined with extensive experience applying technology solutions such as ARCHIBUS, IBM TRIRIGA, and Manhattan, has contributed to the success of the JLL Technology Solutions Division. 

Prior to JLL, Traci was the President and Chief Executive Officer (CEO) of BRG, a workplace management firm acquired by JLL, for more than 12 years. In her more than 20 years with BRG, Traci held multiple positions prior to being named CEO, including Senior Vice President, Vice President of Workplace Management Solutions and Senior Director of Workplace Technology Solutions.

She provided leadership, industry expertise and innovation, defining the company’s strategic direction and ensuring services deliver value to clients. Before BRG, she worked as Director of CAFM Services at ServiceMaster and as Project Architect with HKS. 

Traci received her Masters of Business Administration (MBA) from Southern Methodist University in Dallas, Texas, with a focus on Marketing and Operations.

Additionally, she received her Bachelors in Environmental Design from Texas A&M University in College Station, Texas, where she majored in Architecture.