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Current responsibilities
Steve Pollard is a senior operating executive with extensive expertise in the field of project management.

In his current role as Managing Director, he has managed the delivery of project management services for numerous clients across the U.S. including AMC Theatres, Bank of America, Finish Line, Microsoft, Motorola, Starbucks, United Health Group and Walgreens.

He is responsible for outsourced accounts and the firm’s multi-site project management business in the Midwest United States. 

Experience
In his prior role as Global Director of Operations, Steve coordinated the sharing of best practices globally.

He developed strategic plans to expand the company’s project and development business in Europe and Asia Pacific. He provided support for regional officers in all aspects of project management operations and oversaw large international transitions. 

Steve's accomplishments include managing the outsourcing of Motorola’s project management function, establishing the outsourced project management function in Deutsche Bank’s international region and setting up a move management outsourcing relationship with Ford Motor Company.

Steve joined JLL in 1993. He was previously the Chief Operating Officer of the project and development services group in the Americas where he managed the profitability and growth of the business through successful acquisitions.

He successfully implemented “best practices” initiatives to increase quality, efficiency and customer satisfaction.

Steve previously served as an account manager on the firm’s Bank of America account where he directed all aspects of the project management relationship.

Prior to joining JLL, he was the Manager of Real Estate Operations for Ameritech Corporation where he planned and managed construction of the $360-million Ameritech Center project to successful completion.

Education
Steve holds an M.B.A. from the University of Illinois at Chicago. He holds a Bachelor of Arts degree from the University of Colorado at Boulder.