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​​Current responsibilities
As Vice President, Group Manager in the Phoenix office of JLL, Jackie Hines oversees the firm's management business for Arizona, providing support and guidance to the local property management team and assisting JLL's regional director in pursuing new business opportunities and growing market share.

Jackie also applies her market expertise as she directly manages several key local projects, including two prominent Class A office properties in Scottsdale, Ariz. and two large industrial centers in Phoenix, Ariz.

In these roles, Jackie oversees all tenant leases and tenant improvement projects, and holds complete operational and financial responsibility, requiring strong relationship skills and a broad understanding of Arizona's major commercial real estate markets and property types.

She also performs regular property site inspections to ensure that all client and building needs are being met according to JLL's highest standards of quality.

Years of experience
30 years

Experience
Jackie boasts more than three decades of property management experience, all in Arizona and highlighted by on-site responsibilities in both Phoenix and Tucson. Her experience further spans all major property management sectors, from high-rise office towers and garden-style office complexes to retail, medical and industrial projects. She excels at building strong and lasting client relationships, motivating and developing team members, and delivering best-of-class operational and management support.

Jackie joined JLL from the Phoenix office of Grubb and Ellis, where she served in a similar leadership capacity. Here, she directed a staff of managers and support staff in Phoenix and Tucson, assisted with business development and was directly responsible for the day-to-day management of approximately 700,000 square feet of Phoenix retail and office space.

Prior to this, Jackie served as Senior Portfolio Manager and Property Manager for the Phoenix offices of Trammell Crow and Insignia ESG, respectively.

Jackie began her real estate career as a Property Manager for Tishman West Companies in Tucson, where she gained foundational market and industry knowledge and achieved her first BOMA award for a 1992 Suburban Office Building of the Year.

Education
Jackie attended Pima College in Tucson, Ariz. She holds the CCIM and CPM® designations, is a member of IREM and maintains a current Arizona real estate license.​