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Our people

Current responsibilities
Nicole Ballard is a leader in JLL;s Solutions Development team. In this role she leads in the development and implementation of real estate and facilities management solutions for prospective and existing clients within our Corporate Solutions group.

Experience
Prior to her current role, Nicole was the National Director of Operations for JLL's Labwell division. In this capacity she developed solutions to provide specialty R&D/laboratory support services to our Life Sciences clients.

She has implemented solutions in this area for clients including Novartis, Pfizer, Merck and Amgen.

Prior to joining our firm, Nicole was a Director at UMS Advisory, a consulting firm specializing in real estate and facilities management advisory services. She advised clients such as Pfizer, Novartis, AstraZeneca, Intel, Amgen and Johnson and Johnson on their global strategies for integrated facilities operation. Nicole also brings over a decade of experience in strategic sourcing and operations management.

Previous roles include Management Consultant at Accenture, Account Executive for Johnson Controls, and Purchasing Manager at an industrial tool manufacturer where her responsibilities included importing over $50M annually in trade goods and raw materials from Eastern Europe and Asia as well as overseeing production planning at three manufacturing plants in North America.

Client experience

  • Amgen
  • Merck
  • Novartis
  • Pfizer

Education
Nicole has an MBA from Vanderbilt University and a BS in Mechanical Engineering from the University of Tennessee.