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News release

Nashville, TN

Cleveland State Community College selects JLL for facility management

Expanded agreement with the State of Tennessee makes JLL facility management services available to all state-owned colleges and universities

NASHVILLE, March 7, 2018 – Building on the success of the State of Tennessee facilities management (FM) partnership with JLL, Cleveland State Community College will partner with the firm to perform physical plant services. Under the new agreement, JLL will provide all maintenance, custodial and grounds services for Cleveland State's main campus in Cleveland, Tennessee, and its regional sites in Athens and Vonore.

"We're thrilled to welcome the dedicated employees of Cleveland State's physical plant services team to JLL," said Ron Gregory, Executive Vice President of JLL's Higher Education practice. "By pairing their commitment to a great educational experience in the communities they serve with our industry-leading facilities management expertise, together we will make great strides toward improving the campus environment for students, faculty and visitors."

Since 2013, JLL has provided FM services to 10 percent of the State of Tennessee real estate portfolio. By the close of fiscal year 2018, the award-winning, innovative partnership had achieved more than $40 million in savings, including $11 million in utility savings alone. The partnership is on pace to achieve $50 million in savings over a five-year term.

"The State of Tennessee is leading the industry in demonstrating how a facility management partnership can benefit taxpayers and employees alike," said Tom Foster, JLL Account Director for the State of Tennessee account. "Working together for the last five years, we're on track to deliver $50 million in taxpayer savings by the end of June 2018, thanks to the accomplishments of the many former Tennessee state employees who continue to deliver high-quality services to state properties."

The success of the partnership with JLL drove the state's decision in 2017 to expand the FM strategy to other areas of state government. Tennessee conducted a new competitive process and selected JLL to make the State of Tennessee contract program available to public universities and colleges and to other state agencies.

"Contracting our physical plant services is the best opportunity for Cleveland State now and into the future. While we are confident that JLL will improve services and create savings that we cannot provide ourselves, our largest concern has been for our 16 employees currently working in that area," said Dr. Bill Seymour, President of Cleveland State. "The contract assures that all 16 employees will have a job with JLL and a remuneration equalization package. I have never seen a company make such an effort to keep transitioning employees. Knowing our employees would be protected and still be here working with us each day was a critical part of our decision."

Under the State of Tennessee contract, JLL will retain all current FM employees when it assumes management of any additional state facilities. Employees that transition to JLL will have a compensation package, including benefits equitable to their state compensation.

"The change to a third-party provider will create several other efficiencies on campus impacting accounts payable, human resources, payroll and purchasing," said Alisha Fox, Vice President, Finance and Operations, at Cleveland State. "Our primary mission is to educate and serve students. We are not experts in taking care of facilities. JLL has the experience and resources to help our college advance while we grow and improve our campus."

About JLL
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2017, JLL had revenue of $7.9 billion and fee revenue of $6.7 billion; managed 4.6 billion square feet, or 423 million square meters; and completed investment sales, acquisitions and finance transactions of approximately $170 billion. At the end of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of 82,000. As of December 31, 2017, LaSalle had $58.1 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit