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News release


JLL announces new Property Management leadership

Hospitality expert Mark Zettl joins JLL as President, Property Management, Americas

CHICAGO, Jan. 31, 2018 – JLL today announced Mark Zettl has joined the company as President, Property Management, Americas. Zettl will oversee all office property management initiatives and drive value across the platform's $47 billion of assets under management and 356 million-square-foot portfolio. He will report to Jay Koster, JLL's Group Head of Americas Capital Markets & Investor Services, and work closely with Debra Bonebrake, JLL's Head of U.S. Industrial Property Management. ​

Zettl, who is based in Chicago, brings more than 25 years of hospitality and real estate operations experience to JLL. He most recently served as Chief Operating Officer for Waterton's portfolio of residential and hospitality properties and was a member of the company's leadership and investment committees.

"JLL has a strong reputation as a market leader in property management, which Mark's broad experience in the hospitality industry will further enhance," said Koster. "The high standard we have set will only continue to rise as we further improve our services."

Added Zettl, "I am looking forward to working closely with our clients to enhance their experience by tailoring the firm's approach to their needs. Technology, consumer demand and the economy continue to shape the industry, and we are working diligently to remain ahead of the curve in every aspect."

Prior to Zettl's role as Waterton's COO, he served as an Executive Vice President for Ultima Hospitality and is the former Vice President of Operations for two Chicago-based hotel companies whose properties included Doubletree, Radisson, Marriott and InterContinental. Zettl also played a pivotal role in the development of the Holiday Inn Express brand while serving as Director of Franchise Services for InterContinental Hotel Group.

Zettl holds a Bachelor of Science degree in Hotel and Resort Management from the Rochester Institute of Technology.

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About JLL

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $145 billion. At the end of the second quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of over 80,000. As of September 30, 2017, LaSalle Investment Management had $59.0 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit