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News release

Chicago, IL

Property Managers Control Building Security Expenses Without Compromising Property or Tenant Safety

Jones Lang LaSalle property managers implement strategies that add value to building security programs without absorbent costs

CHICAGO, Feb. 29, 2012 – Keeping commercial properties safe is a critical but challenging component of property management—especially when budgets are tight and security programs are therefore being scrutinized.

According to an International Facility Management Association emergency preparedness survey in September 2011, respondents indicated the major obstacles hindering them from implementing emergency disaster and recovery plans included: other priorities taking precedence (61 percent), lack of personnel (41 percent) and lack of funding (40 percent).

“Security initiatives often come under the microscope when owners are searching for ways to reduce expenses, especially if a security breach has never occurred at a property, or as more time elapses after an event. A false sense of security sets in,” said Mark Anderson, National Security Liaison and Security Director at Jones Lang LaSalle. “It’s necessary property managers emphasize the importance of robust security programs and find ways to manage costs while keeping tenants and buildings safe.”

One solution to reducing costs while still maintaining a high security standard is instituting a regional security vendor procurement program, whereby a management firm solicits bids from a variety of premier security vendors to service its entire portfolio in a particular region. Competing vendors then offer deep discounts in return for the substantial amount of business they could win.

Jones Lang LaSalle has secured regional vendor service contracts for all types of vendors, but since 2008 the Midwest management team has reduced its portfolio’s annual spend drastically with regional security vendor procurement, according to Steve Zsigray, managing director of the firm’s Midwest Property Management business. Not only was a hefty discount achieved, but the three-year contract centralized the entire security program and established a single point of contact for managers in case of an issue. The contract was eventually renewed for a competitive fee.

“This program benefits clients looking for savings and vendors looking for stable and substantial business,” Zsigray said. “On our end, we’ve gotten exceptional service at a great price. We haven’t sacrificed safety and security at all. In fact, the centralized nature of security creates an even greater level of comfort for many of our managers and owners.”

Using technology to develop robust emergency responses is another strategy to keep properties secure while avoiding or mitigating costs that might stem from being unprepared for a disaster. Jones Lang LaSalle property managers integrate the firm’s leading edge and proprietary technology 4Sight into their disaster planning. Following the input of property-specific information, the dynamic program offers customizable plans for almost any imaginable disaster or emergency that a property might face.

“Integrating technology into our disaster planning efforts allows us the flexibility to customize emergency plans, while still offering the uniformity necessary to make sure all bases are covered at every property,” said Dan Pufunt, President of Property Management for Jones Lang LaSalle. “4Sight is a tool we feel strongly about because of the level of risk mitigation it provides for our clients and owners.”

Another cost effective solution for creating a secure environment at a commercial property is pure and simple networking, Anderson said. Property managers can tap into best practices by connecting with real estate groups, local authorities like police and fire departments, and federal organizations like the Department of Homeland Security and the Federal Emergency Management Agency.

Anderson is a member of the Homeland Security Task Force for the Real Estate Roundtable, a non-profit organization that addresses national policy issues relating to real estate and the economy, including homeland security. He works with the Department of Homeland Security on security, life safety and counter terrorism issues—providing information to the department from a commercial real estate perspective, as well as communicating security initiatives and industry best practices internally at Jones Lang LaSalle.

“Being able to bring back the content from our task force meetings and apply it to our properties is of immeasurable value,” Anderson said. “Such a relationship can only enhance the security initiatives in place at our properties.”
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About Jones Lang LaSalle
Jones Lang LaSalle (NYSE:JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2011 global revenue of $3.6 billion, Jones Lang LaSalle serves clients in 70 countries from more than 1,000 locations worldwide, including 200 corporate offices.  The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 2.1 billion square feet worldwide. LaSalle Investment Management, the company’s investment management business, is one of the world’s largest and most diverse in real estate with $47.7 billion of assets under management. For further information, please visit our website,