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Mitigate portfolio risk and elevate your patient experience.

  • How can professional property management services help to elevate the patient experience?

  • How can I ensure that my medical office buildings are maximizing their profitability and value?

  • Where can I find compliance expertise to help me to mitigate risk in my portfolio?

  • How can I enhance my physician relationships through best-in-class ambulatory portfolio management?

Today, more than 1,600 experienced and innovative property management professionals answer your most pressing questions about how to make your assets work for you.

We enhance our healthcare clients’ property values and physician/tenant relations through exceptional and responsive operations, accurate lease administration, risk management, vendor management, operating expense control, project management and financial reporting. We know that each property and each health system is unique, so we customize our property management solution to meet your needs. JLL brings this best-in-class ambulatory portfolio management platform to you by focusing on physician/tenant relations, risk mitigation and operating cost control.

Our healthcare managers are trained in Stark/Anti-Kickback statutes, and they work hand-in-hand with our Lease Administration team to ensure leases are enforced and we are supporting our clients’ compliance efforts.

Annual tenant satisfaction surveys and proactive communication plans are designed to ensure that the physicians/tenants in your buildings are pleased with the services we provide on your behalf. We understand that our actions also impact the patient experience and HCAHPS scores, and we are mindful of that in our day-to-day delivery of services.

Our property managers work collaboratively with facilities and project managers (yours or ours) to ensure we deliver responsive and cost effective repairs and maintenance and timely capital projects. Our annual internal engineering audit program ensures we are providing exceptional and consistent service delivery to your properties, with a focus on safety, regulatory compliance, and risk mitigation.

Partnering with JLL to manage your ambulatory portfolio allows you to focus on delivering your core expertise while we deliver ours—in complete support of your people and patients.