We've proven our expertise in contact center solutions in every type of situation. Read the following success stories from some of our clients.
Alorica was on a nationwide mission to improve contact center efficiency. JLL's Contact Centers Solutions team found solutions that brought significant space reductions and an increase in productivity.
Sitel wanted to find the most suitable call center location for 900 of its employees. Using our Dynamic Screening Tool, JLL identified potential locations within a specific maximum drive-time radius from several major markets.
In the midst of expansion, Xerox needed to increase call center operations by 500 seats within 90 days, and JLL helped them deliver on that goal.