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Case Study


​Delivering exceptional standards for the ANdAZ brand.

ANdAZ is a new, internationally-branded luxury hotel from Hyatt bringing a “renewal of the highest quality standards and the delivery of simple luxuries.” An existing 55-year-old Hyatt hotel in West Hollywood needed to undergo major renovations in order to meet the exceptional standards of the ANdAZ brand. As-built documentation was limited, providing a unique challenge for our project management team. 
The JLL project team conducted stringent site surveys with in-depth documentation and coordinated the abatement of Asbestos-containing materials. Working with a design team and consultants in different states, we fostered constant communication through regular telephone calls and online project sites. Our project managers allowed for long lead times on high-end and specialty finishes, and managed construction documentation and coordination on a daily basis. We also supported the community relations team by securing architectural approval of the new façade entrance, landscaping, and public art.
During the first 90 days of construction the hotel was fully occupied, and for the remainder of the construction period, the hotel was occupied by a full staff including the General Manager’s family. The occupancy added heightened sensitivity to all construction activities on site. With the extremely tight construction schedule that included a large construction crew onsite, the in-field coordination between the construction team and the property team became an important issue. Our project managers met with both teams daily to facilitate open communications and enhance the cooperative environment.
New and accurate as-built documentation has been provided to the client. Our team provided value by keeping the project within its $20 million budget, despite the expanding scope. The project was completed on time and began receiving guests in January 2009.

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