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Case Study

UCSF Benioff Children’s Hospital Oakland

​JLL developed the master plan, did renovations and an addition and provided program management – all with "family centered" care concepts in mind.

Customized solution

  • A key guiding principle was to design a facility that is distinctly for children and families. Patient rooms are designed in three separate zones: patient, caregiver and family. To ensure that “family centered” care concepts were followed, patients and their families were consulted to be a part of the design teams to offer ideas on amenities and elements that would make them the most comfortable.
  • Strategic visioning sessions were held with staff, past and present patients and the local community to mitigate
    concerns related to expansion of the facility, uncover opportunities for amenities and services, and build consensus with the community.
  • The solutions resulted in demolishing portions of the buildings on the campus that not viable for current or future patient care services.


  • The new building design is evocative of existing facades and blends a new exterior parti and consistent building materials
    and interiors to unify the campus providing a branded image for the Children’s Hospital.
  • Combined with the solid healthcare role of UCSF Benioff Children’s Hospital & Research Center, the building design is intended to reassure families and present a warm, healing environment to the patients.

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