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Case Study

Global technology company manages real estate portfolio holistically and strategically with PortfolioCommand

tech company

​Fueled by its series of acquisitions, this JLL client was experiencing a rapid transformation from a manufacturing company into a hardware-enabled software and technology services company. This shift meant that the client was undergoing a sea change in their real estate demands. Business demands were beginning to render some properties obsolete, while growth in certain markets required long-term solutions to meet expanding space needs. Some entities managed their own transactions, which led to disorganization and the corporate real estate team operating in crisis-mitigation mode without the benefit of a clear view of the company’s entire portfolio, missing out on cost savings and efficiency gains. The company realized that they needed to integrate corporate real estate into their business objectives, and needed a holistic approach to identifying an effective path forward.

The company enlisted JLL as partners, seeking our expertise in helping them develop a more thorough and effective approach to managing their real estate, while supporting the company’s overall business strategy. JLL’s contract started with a prescribed level of services, but our breadth of services has grown as we have demonstrated our value. For example, the company has adopted JLL’s PortfolioCommand solution and its capabilities, which employs real-time data to allow for portfolio analysis and recommendations that are grounded in updated, accurate information.

JLL collaborated with the client and identified the company’s Japan operations for an initial effort, using PortfolioCommand to develop strategies for restructuring the portfolio to improve efficiency, strengthen employee engagement and cut costs. The client has since empowered JLL to use PortfolioCommand to create portfolio strategies for their hardware operations in other regions where it is growing rapidly. We are also leveraging data to provide better insight into portfolio performance and positioning CRE to become a more strategic partner by demonstrating how real estate can enable the business to meet its objectives.

JLL provided the head of CRE with the necessary ammunition to demonstrate to stakeholders how real estate plays a critical strategic role that serves the company’s overall business function. PortfolioCommand is helping the company ensure that all aspects of real estate will be considered when making decisions, helping to drive cost savings. PortfolioCommand’s implementation for the company’s operations in Japan yielded estimated savings of $11 million over the next seven years. In 2014, we identified cost savings and cost avoidance opportunities that amount to $55 million over the next seven years. Furthermore, client satisfaction has contributed to the company doubling JLL fees.

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