Skip Ribbon Commands
Skip to main content

Case Study

Provide reliable critical environment management

Critical facilities management

Our client, a global financial services firm, sought to minimize client impact incidents and maximize reliability. They went to market seeking a real estate services provider who could provide reliable critical environment management for their portfolio of critical real estate. Our client awarded approximately 50 percent of their sites to Jones Lang LaSalle and today, continues to roll up multiple data centers, systems and legacy purposes under our management.

Currently, our team manages:

  • Approximately 130 total critical sites including three stand-alone data centers
  • Data centers: 2,700,000 s.f. total, 650,000 s.f. of raised floor
  • Global critical facilities: 17,500,000 s.f. total, 2,000,000 s.f. raised floor

Our Critical Environment Management consultants conduct:

  • Baseline critical facilities assessments
  • Documentation of existing practices (operations and change management)
  • Gap analysis and program realignment to continually improve performance

Today, our management team holds incidents to a maximum of eight per year, which is well below the Hoshin target. In fact, our experienced team of managers has achieved 80 percent fewer incidents than the initial baseline. We have 100 percent backup system reliability and steady year over year decrease in incidents.

All case studies



Orange Regional Medical Center/united-states/en-us/case-studies/510/orange-regional-medical-centerOrange Regional Medical CenterA campus expansion plan that encompasses an owner constructed and financed, new physician office building incorporating an ambulatory care center, along with an attached but separate cancer center addition and renovation. A consolidation and enhancement of outpatient care services on the Main Campus, for a collaborative and interdisciplinary approach for outpatient diagnostic and treatment services.
UCSF Benioff Children’s Hospital Oakland/united-states/en-us/case-studies/511/ucsf-benioff-childrens-hospital-oaklandUCSF Benioff Children’s Hospital OaklandUCSF Benioff Children's Hospital was designed in 3 separate zones: patient, caregiver and family, ensuring that “family centered” concepts were followed.
NetScout/united-states/en-us/case-studies/512/netscoutNetScoutNetScout was dealing with surplus space in their corporate office and interested in finding a more efficient solution. So JLL's Tenant Representation team jumped into action.