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Case Study

Teaming towards a sustainable impact at Procter & Gamble

Procter & Gamble asked Jones Lang LaSalle, its provider of facility management, project, development and transaction services, to institutionalize sustainable practices at its 17-million-square-foot global portfolio of 164 administrative offices and research and development facilities. The goal was to produce maximum impact for minimum expenditure. After analyzing infrastructure and operational procedures at a pilot facility, our team developed and executed a strategy for no- and low-cost improvements in two major opportunity areas:

  • Enhancing equipment to reduce energy consumption from components such as HVAC, lighting and faucets. Quick-payback improvements have ranged from more efficient building controls, air flow filters and faucet aerators to reducing lighting energy through motion sensors and reduced use after hours and in non-essential areas.
  • Engaging employees toward greener work behavior through increased sustainability communications and education activities. Our facility managers joined with environmentally motivated employees to form Sustainability Steering Teams at each location to foster employee awareness of and support for recycling and other green behaviors. Jones Lang LaSalle used best practices and lessons learned from the Procter & Gamble pilot program to develop a Project Sustainability Checklist to identify sustainable infrastructure and operational opportunities, plus a Sustainability Toolkit on how to create a motivated green team, launch effective recycling programs and report results.

In only 18 months, the program generated about $1 million in savings from quick payback facility improvements. To date, a 2.4 percent energy decrease and 8.9 percent in water reduction has been measured across all sites. Equally impressive are results from motivated Procter & Gamble employees. Global waste generated by the workforce has been reduced by 37 percent. Employee initiatives throughout the world have ranged from a campaign in Geneva, Switzerland, that slashed paper use in half and saves 1.5 million sheets a month, to a “Lights Out at Lunch” program that combined with a lighting renovation to reduce full-building electricity consumption by 14.5 percent, to a winning North American suggestion contest idea to use reusable plastic move crates to save 50,000 cardboard boxes a year.

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